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Re: Error code from a Jelly member [message #487979 is a reply to message #487956]

Sun, 22 June 2014 12:49

danpaul88
Messages: 5795
Registered: June 2004
Location: England

Karma:

General (5 Stars)

wrt the topic at hand;

Based on the information provided the error would appear to be when it runs mixcheck.exe, which suggests a few possibilities;

1) VC redist is not properly installed (the installer tries to do this automatically IIRC)

2) mixcheck.exe is corrupt (which would suggest the installer exe itself is corrupt, but the checksum should detect this)

3) A permissions or other IO error on the files it is trying to check.

My inclination would be that 1) is the problem, perhaps due to our passing of the /norestart flag (and it actually requiring a reboot) or perhaps due to other installers waiting for a pending reboot preventing it from installing properly.

Please try the following steps;

1) Open Control Panel -> Programs & Features (the place you go to uninstall things)

2) Find any entries starting with "Microsoft Visual C++ 2012 Redistributable..." in the list. If you find any, please take a screenshot of them and upload it here so we can verify whether the correct components were installed by the TT installer. Make sure to scroll down so we can see all entries, you might have 4 or 5 of them in the list (different versions)

3) Regardless of the above, once you have made the screenshot (if there were any entries) download and install Visual C++ Redistributable for Visual Studio 2012 Update 4 directly from Microsoft (never download this from any other source than Microsoft themselves)

4) Take a new screenshot of Programs & Features showing the same entries as before and upload it with the first.

5) Try running the 4.1 installer again and report whether that changes the results.

http://steamsignature.com/card/1/76561197975867233.png

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[Message index]

		Error code from a Jelly member By: liquidv2 on Sat, 21 June 2014 07:36
		Re: Error code from a Jelly member By: danpaul88 on Sat, 21 June 2014 09:57
		Re: Error code from a Jelly member By: liquidv2 on Sat, 21 June 2014 10:03
		Re: Error code from a Jelly member By: zunnie on Sun, 22 June 2014 09:41
		Re: Error code from a Jelly member By: liquidv2 on Sun, 22 June 2014 09:42
		Re: Error code from a Jelly member By: danpaul88 on Sun, 22 June 2014 12:49
		Re: Error code from a Jelly member By: EvilWhiteDragon on Sun, 22 June 2014 23:34
		Re: Error code from a Jelly member By: liquidv2 on Tue, 24 June 2014 15:51
		Re: Error code from a Jelly member By: danpaul88 on Wed, 25 June 2014 03:49
		Re: Error code from a Jelly member By: StealthEye on Wed, 25 June 2014 10:31
		Re: Error code from a Jelly member By: liquidv2 on Wed, 25 June 2014 13:23
		Re: Error code from a Jelly member By: StealthEye on Thu, 26 June 2014 11:37
		Re: Error code from a Jelly member By: liquidv2 on Thu, 26 June 2014 16:09
		Re: Error code from a Jelly member By: Xpert on Thu, 26 June 2014 16:50
		Re: Error code from a Jelly member By: anant on Sat, 28 June 2014 20:17
		Re: Error code from a Jelly member By: Xpert on Sat, 28 June 2014 20:22
		Re: Error code from a Jelly member By: anant on Sun, 29 June 2014 02:20
		Re: Error code from a Jelly member By: iRANian on Sun, 29 June 2014 02:25
		Re: Error code from a Jelly member By: liquidv2 on Tue, 01 July 2014 05:40
		Re: Error code from a Jelly member By: StealthEye on Tue, 01 July 2014 13:30
		Re: Error code from a Jelly member By: liquidv2 on Tue, 01 July 2014 14:10
		Re: Error code from a Jelly member By: StealthEye on Wed, 02 July 2014 12:14

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