| EA's Response to WOL problems [message #66033] |
Wed, 11 February 2004 16:10  |
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snipesimo
Messages: 764
Registered: February 2003
Karma: 0
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Colonel |
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My original message:
Customer - 02/10/2004 03:07 PM
I was wondering what has been wrong with Westwood Online (WOL) lately.
Recently, WOL went down a few times, and ever since the most recent
crash things haven't been working properly. For example, it usually takes
a few tries to log-in and after you play one game you get disconnected
from WOL and must restart Renegade to get back in. Also, the chatrooms
have been a litte out of control, i.e. spam bots, vulgar language, IRC
hacking etc. The bots don't appear to be operating properly to maintain
order. Finally, the WOL ladder is broken, and most players' ranks are
frozen on the most recent working ladder update. I am not the only one
experiencing these problems, and some others are having even more
connectivity issues than I am. Can you give me any idea of if this is being
looked into/fixed and also, I would like to reference Incident:
040118-004323 and query when the serial service will be fully functional again
(the question is locked and passed the update period). Thanks in
advance for any help.
Response (Box Peter R.) - 02/11/2004 11:40 AM
Hello,
We are currently still looking into all issues with the Westwood online
servers. We still do not have any date/time for when full services for
all games will be restored. I would like to thank you for your
patience in this matter, and apologize for the inconvenience.
Best regards,
Peter R.
Post your opinions 
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| EA's Response to WOL problems [message #66037] |
Wed, 11 February 2004 16:13  |
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IRON FART
Messages: 1989
Registered: September 2003
Location: LOS ANGELES
Karma: 0
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General (1 Star) |
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I'll give my opinion when they reply.....
| Quote: |
Quote from IRC
<[Digital]> get man_fucking_a_car.mpg
<[Digital]> ah fuck wrong window
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| EA's Response to WOL problems [message #66049] |
Wed, 11 February 2004 16:52 |
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rm5248
Messages: 1156
Registered: November 2003
Location: USA
Karma: 0
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General (1 Star) |
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Response (Box Richard A.) - 02/09/2004 05:30 PM
Hello
Thank you for contacting me. Thank you for contacting us about the Renegade website. We have let our network technicians know about this. Unfortunately I do not have an ETA on when or if they will be returning. Keep you eye on the Westwood website as more than likely news will be posted there.
We have also been trying to make the servers more stable. I apologize for all of the inconveniences you have experienced.
Thank you for contacting Electronic Arts Online Support and please feel free to respond if any of the suggestions I made do not work,
Richard A.
EA Technical Support
Renegade site- I of course e-mailed them MONTHS ago about this, they said the same thing. They've never fixed it.
w00t?
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| EA's Response to WOL problems [message #66108] |
Wed, 11 February 2004 20:54 |
Jelly
Messages: 67
Registered: October 2003
Location: Canada
Karma: 0
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Recruit |
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You should have thrown in how their all so fuckin lazy about the cheaters I'm sure 1 good patch would have stopped them.
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| EA's Response to WOL problems [message #66162] |
Thu, 12 February 2004 11:10 |
dal11
Messages: 67
Registered: December 2003
Location: St. Louis
Karma: 0
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Recruit |
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The game is unsupported so no patches, wait for rengaurd. As for the problems I emailed them also and they must have an auto repsponse or what to type in cause my reply was nearly identical.
O_o
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| EA's Response to WOL problems [message #66189] |
Thu, 12 February 2004 13:05 |
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snipesimo
Messages: 764
Registered: February 2003
Karma: 0
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Colonel |
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From my experiences with good ol' Peter, he is just a fluff guy to reply to these emails. Its like a camdied way of ignoring you. I will respond asking him how they intend to fix it if they fired the WS maker of WOL.
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