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Whoever can Diagnose my Internet Problem will get a cookie! [message #431830] Fri, 02 July 2010 04:32 Go to next message
snpr1101 is currently offline  snpr1101
Messages: 425
Registered: June 2007
Location: Australia
Karma: 0
Commander
Hi there.

Recently, my internet has been going up the shit. Instead of getting a normal 260-300ping on any renegade server; my ping now fluctuates between 263-700+.

Net stats:
1.http://www.speedtest.net/result/866573086.png2.http://www.speedtest.net/result/866573831.png
3.http://www.speedtest.net/result/866574615.png4.http://www.speedtest.net/result/866575854.png6. http://www.speedtest.net/result/867415014.png

5.http://www.speedtest.net/result/866577387.png

As you can see, the speeds vary all the time O_o. Test 5 is where it should be at.




Heres a ping result to jelly-server.com:



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And a tracert to jelly-server.com

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I can't think of any other information to provide. My ill educated guess would be to say that as D/L Rates decrease or vary, so to does the ping. The question is, why? And how do I go about fixing the problem? This occurs when I am the only person using the net; and no one is one the phone.

Any help appreciated, as I'd like to play ren without having to deal with 600 ping.

Edit: Not that I'm sure of the packet size that I usually send, but anything over 1000 get's a result like this. (100% packet loss, fark)

Toggle Spoiler






[Updated on: Fri, 02 July 2010 22:08]

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Re: Whoever can Diagnose my Internet Problem will get a cookie! [message #431831 is a reply to message #431830] Fri, 02 July 2010 04:45 Go to previous messageGo to next message
Goztow is currently offline  Goztow
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Registered: March 2005
Location: Belgium
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General (5 Stars)
Goztoe
Contact your ISP. Such an indecent ping on speedtests will be taken seriously by them.

You can find me in The KOSs2 (TK2) discord while I'm playing. Feel free to come and say hi! TK2 discord
Re: Whoever can Diagnose my Internet Problem will get a cookie! [message #431833 is a reply to message #431830] Fri, 02 July 2010 05:35 Go to previous messageGo to next message
Zion is currently offline  Zion
Messages: 2722
Registered: April 2006
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General (2 Stars)
Check your modem and router for heat, stand them up on their side if possible and make sure they're clear of other things.

I had a similar problem, the ISP couldn't work it out, but it was heat related. My router and modem were both overheating.
Re: Whoever can Diagnose my Internet Problem will get a cookie! [message #431837 is a reply to message #431830] Fri, 02 July 2010 07:57 Go to previous messageGo to next message
danpaul88 is currently offline  danpaul88
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Registered: June 2004
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How old is your modem / gateway? When my old one started acting up it was about 10 years old and when we contacted the ISP about it they said the life expectancy for them is about 4-5 years and sent a new one out in the post the next day for free. Arrived a few days later, plugged it in and all the problems were gone.

http://steamsignature.com/card/1/76561197975867233.png

[Updated on: Fri, 02 July 2010 07:59]

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Re: Whoever can Diagnose my Internet Problem will get a cookie! [message #431848 is a reply to message #431830] Fri, 02 July 2010 10:58 Go to previous messageGo to next message
Lone0001 is currently offline  Lone0001
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Registered: August 2006
Location: Ontario, Canada
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next day, you must have a good isp. Rocked Over

Re: Whoever can Diagnose my Internet Problem will get a cookie! [message #431852 is a reply to message #431830] Fri, 02 July 2010 12:32 Go to previous messageGo to next message
danpaul88 is currently offline  danpaul88
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Virgin Media Thumbs Up

http://steamsignature.com/card/1/76561197975867233.png
Re: Whoever can Diagnose my Internet Problem will get a cookie! [message #431859 is a reply to message #431830] Fri, 02 July 2010 13:31 Go to previous messageGo to next message
snpr1101 is currently offline  snpr1101
Messages: 425
Registered: June 2007
Location: Australia
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Commander
My DGN200 Netgear router is only 6 months old if that. I will try clearing it of other things and standing it on it's side. If this doesn't work, contacting ISP is the next step? Does this sound like a problem on my side, or theirs?

It is a Router/Modem. I'm only 3-4 meters away from it. My room and the Modem/Router is near the kitchen. I realise appliances can interfere with the wireless signal, but again; ping fluctuates without microwaves / blenders going.

[Updated on: Fri, 02 July 2010 13:33]

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Re: Whoever can Diagnose my Internet Problem will get a cookie! [message #431882 is a reply to message #431830] Sat, 03 July 2010 01:38 Go to previous messageGo to next message
danpaul88 is currently offline  danpaul88
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Registered: June 2004
Location: England
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Do you have another machine to test the connection with? It could be something on your machine which is using the connection and therefore slowing down the speed tests your doing, or it could just as easily be a problem with the line.

It doesn't hurt to contact your ISP and ask them to run some tests on the line to see if they can detect any problems on their end.


http://steamsignature.com/card/1/76561197975867233.png
Re: Whoever can Diagnose my Internet Problem will get a cookie! [message #432085 is a reply to message #431830] Mon, 05 July 2010 04:20 Go to previous messageGo to next message
Zion is currently offline  Zion
Messages: 2722
Registered: April 2006
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If you're 3-4 metres away from the router i would highly recommend getting an Ethernet cable to link up your computer to your router, unless there's a specific reason you're going wireless?
Re: Whoever can Diagnose my Internet Problem will get a cookie! [message #432134 is a reply to message #431830] Mon, 05 July 2010 23:34 Go to previous message
snpr1101 is currently offline  snpr1101
Messages: 425
Registered: June 2007
Location: Australia
Karma: 0
Commander
Because stringing an ethernet cable from my room, across the walkway along the floor, next to the cat's bowl just wouldn't work; it'd piss alot of people off.

Cheers to DP and others for the help. I'll give my ISP a call.

[Updated on: Mon, 05 July 2010 23:34]

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