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Problem with trying to play Renegade Online [message #271905]

Mon, 09 July 2007 04:59

ookami
Messages: 5
Registered: July 2007

Karma: 0

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I've tried to read as many support pages and faq's as I could, but I'm unable to find any response to this problem. Every FAQ says if I click Westwood Online I'd be automatically directed to a login page of XWIS but it does not happen for me. Instead I get a "Your version of Westwood Online is incompatible with this product. Please reinstall Westwood Online component" type of warning.

How do we get around this? How to log in to XWIS?

Any help would be greatly appreciated.

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Re: Problem with trying to play Renegade Online [message #271911 is a reply to message #271905]

Mon, 09 July 2007 05:20

danpaul88
Messages: 5795
Registered: June 2004
Location: England

Karma: 0

General (5 Stars)

You probably installed an older C&C game after renegade, and therefore your WOL components were overwritten with the old version. To fix insert your Renegade install disk, and install only the Westwood Online Components (untick other options). Will take about a minute to install them if done properly.

http://steamsignature.com/card/1/76561197975867233.png

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Re: Problem with trying to play Renegade Online [message #271917 is a reply to message #271905]

Mon, 09 July 2007 06:05

ookami
Messages: 5
Registered: July 2007

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Btw my installed Renegade is the one which comes with "The First Decade" pack. And I do not remember installing any WOL component.

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Re: Problem with trying to play Renegade Online [message #271970 is a reply to message #271917]

Mon, 09 July 2007 11:26

IEaTN3RDS
Messages: 47
Registered: November 2006

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U just need to reinstall the renegade part.

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Re: Problem with trying to play Renegade Online [message #272152 is a reply to message #271905]

Tue, 10 July 2007 04:16

ookami
Messages: 5
Registered: July 2007

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Lol, this is what I got when I reinstalled Renegade... Huh

Attachment: Renegade.jpg
(Size: 209.10KB, Downloaded 132 times)

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Re: Problem with trying to play Renegade Online [message #272165 is a reply to message #271905]

Tue, 10 July 2007 04:53

Goztow
Messages: 9743
Registered: March 2005
Location: Belgium

Karma: 14

General (5 Stars)
Goztoe

Restart your comp.

You can find me in The KOSs2 (TK2) discord while I'm playing. Feel free to come and say hi! TK2 discord

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Re: Problem with trying to play Renegade Online [message #272188 is a reply to message #271905]

Tue, 10 July 2007 06:19

ookami
Messages: 5
Registered: July 2007

Karma: 0

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Thank you for all your help so far.

I've reinstalled the game, however I still get the same error(not the error at the screenshot but the error when I click at Westwood Online). I don't understand why, and it seems it isn't something that happens with a lot of people. I've contacted EA for help about it but they didn't tell me anything just told me to contact Strike Team, and I cannot contact strike team because I cannot connect them in the first place. I do not know what to do.

[Updated on: Tue, 10 July 2007 06:20]

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